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HP Officejet 6500A Plus e-All-in-One Printer - E710n
Microsoft Windows 10 (64-bit)

Print streaking.  Installed new HP black and HP yellow ink.  Continued to streak.  Ran Align Printhead tool and Clean Printhead tool multiple times.  Continued to streak.  Tool recommended clean printheads.  Attempted to clean.  Continued to streak.  Tool recommended install new printheads.  Don't know where to order new printheads.  Where do I order new printheads?  After all the testing,  the ink status on magenta and cyan is running low.   I know I can order HP ink from HP and Office Depot.. 

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@cn6500a,
Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.
We appreciate your doing business with HP.

We would need to provide you the solution to this issue in a private message as this information cannot be shared on a public post.

I have sent you a private message to get this information. Please reply to this in a private message.

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage 
 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Rainbow23 - HP Support.
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