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‎12-07-2024 05:30 PM

HP Recommended
Operating System: Other

Just purchased a new printer and need to return unused cartridges from my previous cartridges, which are different. How do I do that

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1 REPLY 1

‎12-10-2024 10:34 AM

HP Recommended

Hi @Shay105,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for information related to returning unused ink cartridges for your old printer.

 

Unfortunately, HP does not have an option to return old unused cartridge for a replacement of new printer cartridges.

 

However, refer to this link on how to recycle ink cartridges or you can take it back to the store for a replacement.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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