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macOS 10.13 High Sierra

Hi, no matter what I try I am unable to get rid of the bottom margin on photos, they all come out with a thicker white border at the bottom. I've just replaced my HP Envy which printed full page with no problems, but I now have a Deskjet 2700e and it doesn't seem to be able to print full page photos.

 

I've tried to set the margins to zero within the Mac settings and even in the HP Smart app, but nothing seems to be able to get rid of it. See image below:

 

Screen Shot 2021-09-11 at 14.55.56.png

 

All the other margins are fine, but just the bottom one. Hopefully someone can help!

 

Thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

The printer does not support border-less printing, the bottom and cannot print on the bottom 12.7mms, which are the minimum bottom margins for the printer, you may find its specifications below:

https://www.hp.com/gb-en/shop/product.aspx?id=26K67B&opt=687&sel=PRN

 

ShlomiL_1-1631385033770.png

 

 

ShlomiL_0-1631385005613.png

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

@AndyC0 

 

Welcome to the HP Community.

 

The two printers support different features.

This DeskJet series requires a larger margin along the bottom edge.

Coincidentally, the DeskJet does not support Borderless (Envy likely supported this option).

 

Example

HP DeskJet 2720e All-in-One Printer

Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm

 

Borderless PrintingNo

 

The best you can do is to use "Shrink to Fit"

and / or

Depending on the software / application you are using, set all margins to no less than the larger bottom margin (1/2 inch).

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Results for "Deskjet 2700e" (8) 

 

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box

 

Note that Concierge assistance is only available for registered HP+ printers.

 

NOTE:  Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site.  What?  The “+” and “not +” printers are the same printer – HP+ is a benefit / service.

 

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

 

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

 Step 3:  Use Print Anywhere

Open Subsection:  Private Pickup (HP+ printers only)

Enable / Disable the service to hold the print job until the person who sent it is near the printer.

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

HP Recommended

Hi,

The printer does not support border-less printing, the bottom and cannot print on the bottom 12.7mms, which are the minimum bottom margins for the printer, you may find its specifications below:

https://www.hp.com/gb-en/shop/product.aspx?id=26K67B&opt=687&sel=PRN

 

ShlomiL_1-1631385033770.png

 

 

ShlomiL_0-1631385005613.png

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.