White lines when printing

[Asked49]

 

i have an HP Smart Tank 580. I’m trying to use it but there are streaks of white lines throughout everything I print. I tried cleaning the print head more than 10+ times and I tried aligning the print head but nothing is working. I attached the last print quality page I printed. 

[Garp_senchau · Accepted solution]

@Asked49, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Make sure none of the tanks are low. Even if they look full, make sure:

You used HP original ink.

There are no bubbles or air gaps in the ink tubes (visible through the transparent areas).

The tank caps are closed tightly.

There’s a chance the printhead isn’t fully seated or making solid contact.

Turn off the printer.

Open the printhead access area.

Gently remove the printhead by pressing the release tab.

Clean the gold contacts gently with a lint-free cloth slightly damp with distilled water.

Reseat the printhead firmly but carefully until you hear a click.

Close everything up and try printing the quality report again.

Reference: Printhead errors on HP Smart Tank 210, 520, 540, 580, 590, or 5100 printers | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[Asked49]

Thanks! I had to remove the printheads and clean them throughly and now it’s working fine! 

[Garp_senchau]

Hey @Asked49,

That's great to hear! Nice job getting it working again! 😊

Regards,