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‎01-19-2024 11:15 AM

HP Recommended
Product: instant ink

Hello! I received a small package with 2 instant ink  and I was charged for that...I canceled my subscription and they still charged me twice after that and they didn't gave me any package anymore. Do you know why?

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1 REPLY 1

‎01-22-2024 07:25 AM

HP Recommended

Hi @Loredanacmbr,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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