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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Vic53
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Why cant I use black ink when it says I'm only out of the other colors

HP Recommended
Officejet 6700 premium
Microsoft Windows 10 (32-bit)

Officejet 6700 premium  do I have to have all ink cartridges full even if I only want black

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Dragon-Fur
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@Vic53 

 


@Vic53 wrote:

Officejet 6700 premium  do I have to have all ink cartridges full even if I only want black


"Why" questions can be easy to answer or difficult to answer.

 

This printer and this answer:

Printer is built / manufactured to require all cartridges have ink and all cartridges are functional.

 

Black ink only / Print with only black ink / print with one cartridge / single cartridge

  HP Printers - Cannot Print When One HP Ink Cartridge is Empty

 

Excerpted

This document is for HP OfficeJet 6100, 6600, 6700, 8702, 7110 Wide Format, 7510 Wide Format, 7610 Wide Format, 7612 Wide Format, OfficeJet Pro 7720 Wide Format, 7730 Wide Format, 7740 Wide Format, 8100, 8210, 8216, 8218, 8600, 8600 Plus, 8610, 8615, 8620, 8625, 8630, 8640, 8660, 8710, 8715, 8717, 8718, 8719, 8720, 8725, 8728, 8730, 8732M, 8740, 8745, OfficeJet Pro 8025e, 8035e, 9010, 9012, 9013, 9014, 9015, 9015e, 9016, 9018, 9019/Premier, 9020, 9022, 9023, 9025, 9025e, 9026, 9028, and OfficeJet 9012 AiO printers:
The printers listed in this document cannot print when one ink cartridge is empty.

Your printer is designed to print only when all ink cartridges have ink. Some ink from all the ink cartridges is used in periodic servicing tasks. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

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Dragon-Fur
Level 16
Level 16
33,149 32,627 3,042 11,023
Message 2 of 4
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HP Recommended

@Vic53 

 


@Vic53 wrote:

Officejet 6700 premium  do I have to have all ink cartridges full even if I only want black


"Why" questions can be easy to answer or difficult to answer.

 

This printer and this answer:

Printer is built / manufactured to require all cartridges have ink and all cartridges are functional.

 

Black ink only / Print with only black ink / print with one cartridge / single cartridge

  HP Printers - Cannot Print When One HP Ink Cartridge is Empty

 

Excerpted

This document is for HP OfficeJet 6100, 6600, 6700, 8702, 7110 Wide Format, 7510 Wide Format, 7610 Wide Format, 7612 Wide Format, OfficeJet Pro 7720 Wide Format, 7730 Wide Format, 7740 Wide Format, 8100, 8210, 8216, 8218, 8600, 8600 Plus, 8610, 8615, 8620, 8625, 8630, 8640, 8660, 8710, 8715, 8717, 8718, 8719, 8720, 8725, 8728, 8730, 8732M, 8740, 8745, OfficeJet Pro 8025e, 8035e, 9010, 9012, 9013, 9014, 9015, 9015e, 9016, 9018, 9019/Premier, 9020, 9022, 9023, 9025, 9025e, 9026, 9028, and OfficeJet 9012 AiO printers:
The printers listed in this document cannot print when one ink cartridge is empty.

Your printer is designed to print only when all ink cartridges have ink. Some ink from all the ink cartridges is used in periodic servicing tasks. This helps to prevent issues such as printhead clogs and poor print quality. There is no way to bypass this feature.

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

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Vic53
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Thank you very much. I am so glad you were able to give me a definite answer to my question.  Now I can stop wondering if I was doing something wrong.   Again, Big thank you to you!!!!

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Dragon-Fur
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@Vic53 

 

You are welcome.

I do understand the confusion - some printers can run on "black only" and others cannot do so.

 

Stay Safe.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
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