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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Why did I only get 10 prints out of HP64 Tri color cartridge

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05-10-2024 12:49 PM
My instant ink replacements did not arrive fast enough (10 days average shipping, really?) and I had to purchase ink. I purchased two HP 64 tri color cartridges from Office max. The first cartridge I got 10 prints (printing on best quality) The second cartridge I got 22 prints (again printing on best quality) Why in the world I am only getting so few prints out of each cartridge. My instant ink cartridges I typically get about 200-250 prints. I was expecting at least half of that. I honestly would like to have my money back for these, because it was a huge waste of over $60 dollars,
05-13-2024 08:44 AM
Hi @Juliewalters74,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the printer ink cartridges and may need replacement.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
06-07-2024 03:40 PM
I have just had the same thing happen. I just bought a new HP 64 cartridge 20 minutes ago. I printed 5 two-sided pages on NORMAL before receiving the low ink notice. The 6th page printed with missing colors. I can assure you that I did not spend $35 for 5 pages. I need a total of 30 double-sided pages; at this rate, it would cost $210 to print 30 pages. This has to be illegal