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‎06-25-2024 04:22 PM

HP Recommended
Product: HP OfficeJet Pro 8720 All-in-One Printer
Operating System: Microsoft Windows 11

I am very angry about the situation. I bought some ink for my printer and I tried to use it and I can not use it unless I am enroll with Instant ink. Why do I need to enroll and pay membership in order to use my store bought ink? That is crazy. I am paying more for ink that I already bought.

Category:
1 person had the same question
1 REPLY 1

‎06-25-2024 06:32 PM

HP Recommended

Obviously something is amiss here as there is NO requirement to be enrolled in instant ink to use normal retail cartridges. NO REQUIREMENT what so ever? Can you post a picture of the cartridge in question clearly showing any labels?

 

The only other possibility, and I did not check your model, is if you have an HP + printer which does require an internet connection but has nothing to do with instant ink.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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