Why is HP Instant Ink encouraging waste?

[JeffG2]

I have the original cartridges included with my new printer. There is plenty of ink, but my HP instant ink account email says I should replace them with the ones they sent me. Why should the ink in the existing cartridges be wasted and why is HP asking me to do this?

[Dragon-Fur · Accepted solution]

@JeffG2 

Welcome to the HP English Community --

The ink cartridges that come with a new printer typically have less ink than purchased cartridges --

The cartridges included in the box with the printer are meant as "setup and go" cartridges.

Purchased cartridges might come in at least two sizes:  Regular and XL

Instant Ink cartridges might be larger than purchased cartridges (and are still meant to fit in the printer)

Were it mine to do:

Perhaps continue to use the installed cartridges.

You may instead plan to switch out the installed cartridges and install the provided Instant Ink cartridges.

Instant Ink cartridges, those made part of the Instant Ink service AND those cartridges sent to you, remain the property of HP.   Return service of Instant Ink cartridges to HP is Free.

Reference

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

"Yeah, but --- and Why?"

Best that you include HP Instant Ink Support in your discussion of why, how, if, and when Instant Ink cartridges are used.

What?

Anything you read here in the HP Community is merely an opinion of the author.

Members might not answer "why" questions in a way you expect it done.

The way Instant Ink use supposed to work is explained in the HP Instant Ink document:

 HP Instant Ink – Where is my ink? 

 Where is my ink or toner?

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What to do?

Contact Instant Ink Support --

Ask about current promotions and / or any issues you have now.

OR

Wait here for an agent to find and respond to your question(s).

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Review >>  HP Instant Ink Support Website 

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[JeffG2]

Thanks for the helpful reply. I am no stranger to Instant Ink as I had it before with my previous (old) printer. I am aware of the recycling service.

It just seemed wasteful to recycle the original cartridges when they have plenty of ink still. But if HP want me to do that, who am I to argue? 😊

[Dragon-Fur]

@JeffG2 

You are welcome.

Should I live long enough to see it, I am looking forward to when most printers do not use ink to print.

Seems like someone should be working on the idea.  Smiling.

Cheers.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"