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‎05-13-2024 10:03 AM

HP Recommended
Product: HP OfficeJet Pro 8720 All-in-One Printer
Operating System: Microsoft Windows 11

Why is it so extremely difficult to find a simple way to replace a single empty ink cartridge?

1 REPLY 1

‎05-14-2024 02:34 PM

HP Recommended

Hi @DennyD1,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer ink cartridge.

To understand the issue and help you, please share the details listed below:

 

- Please elaborate on the issue to assist you further.

- Are you using instant ink cartridges or store purchased ink cartridges?

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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