• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 10 (64-bit)

Someone has already asked this question and been ignored.  How about answering?  My Photo Envy 7900 ran out of color ink, and I replaced it with the appropriate HP ink.  I have aligned cartridges and cleaned cartridges multiple times, thus wasting ink and paper, and it still will not print cyan.  I had a similar problem with a previous HP Photo Envy series, and bought this one.  Getting sick of this happening all the time.  Have only owned this thing a few months.  Thank God, I was about to buy one for my husband (whose HP printer is having similar problems to my last), but I sure won't be doing it now!  Especially since you're not responding to 11 people who have asked the same question.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.