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Microsoft Windows 11

HP Deskjet 2710 - 

Why is my printer photocopying blank pages? Prior to the blank pages, it zoomed out and printed the A4 page as A5?

1 REPLY 1
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@Suz54 

 

Welcome to the HP Community Forum.

 

Copy / "photocopy" is a function of the printer.

A printer without a printer control panel cannot make changes to the paper size / type and will use the default.

 

Reference

 Make copies with an HP printer

 

What if?

If you are instead referring to "Print" (as opposed to "Copy"),

(then)

Some of the reasons for odd sizes  and / or blank pages include:

 

Printer needs to be Reset / Restarted

Leave printer "ON" > Unplug for about 2 minutes > Plug printer into a standard wall outlet > If the Printer does not automatically start, press the power / start button.

Reference Printer Turns Off Unexpectedly or Repeatedly >> Step 2

 

 

Paper needs to be removed and reloaded

After reloading the paper, open the Embedded Web Server (EWS) to check / adjust / (re)enter the paper size and type -- Tray and Paper.

 

Example

Retain_Printing_Preferences_16Retain_Printing_Preferences_16

 

Printer software is corrupted

How you uninstall / reinstall depends on whether you have the Full Feature Software installed AND whether you are using that software or the HP Smart application.  NOTE >> If you need help, tell us what software you have installed on the computer and what software / app you are using to view and submit the job to the printer.

 

Settings are incorrect, incomplete, or otherwise unusable as entered in the job setup

What you change depends on the software, the driver you have selected, and the type of content you are trying to print.  For example, settings are similar but not the same when you are printing a document as opposed to a photo file.  Printing Preferences / Properties / selected Shortcut impacts the results.  Scale settings (for example, when printing from HP Smart or Adobe Reader DC) can impact how the job is printed.

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP DeskJet 2710 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.