Will a 952XL work with an HP Officejet Pro 8710?

[TabK]

I tried using a 952XL cartridge in my Officejet Pro 8710 and the message saying there is a problem with one of my cartridges won't go away and I can't print.

[Garp_senchau]

@TabK,

Thanks for reaching out to the HP Support Community! 🎉

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

Yes, the 952XL cartridge is compatible with the HP OfficeJet Pro 8710 printer.

Check Cartridge Installation: Remove the 952XL cartridge and make sure it's installed properly, then reinsert it firmly into place.

Clean Cartridge Contacts: Gently clean the metal contacts on the cartridge and inside the printer using a soft, lint-free cloth.

Reset Printer: Turn off the printer, wait 30 seconds, then turn it back on to reset it.

Reboot Your Computer: If the error persists, restart your computer and reconnect the printer to see if the issue resolves.

Update Printer Firmware: Check if there’s a firmware update available for your printer and install it.

Check for Obstructions: Ensure there are no bits of paper or debris in the cartridge area.

You may refer this guide for further troubleshooting: Click here

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

Cheers,