Will not print

[KAS1221]

Working on Chromebook with Microsoft 365 installed. Saved my documents to One Drive as a PDF. Now I am trying to print and all it does is shoot out blank pages   Got 2 codes 1st.ms and verplspp1n003.2421.a.00

[zoey7886]

@KAS1221, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding a print issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like your HP OfficeJet 5212 printer is having trouble printing PDFs saved to OneDrive from your Chromebook. Here are some troubleshooting steps to resolve the issue:

Check Printer Connection

• Ensure your printer is connected properly to your Chromebook (via Wi-Fi or USB).
• Restart both the printer and Chromebook.

Try Printing Another Document

• Open a different document (not a PDF) and try printing it.
• If the issue is only with PDFs, the problem might be with the file format or OneDrive.

Re-download the PDF

• Open OneDrive on your Chromebook.
• Download the PDF to your device instead of printing directly from OneDrive.
• Open the downloaded PDF and try printing again.

Print from a Different Application

• Try using Google Chrome or Adobe Acrobat to open and print the PDF.
• If you are using Microsoft 365, open the document in Word and then print it.

Check Printer Settings

• Go to Chromebook Settings > Printers.
• Select your HP OfficeJet 5212 and ensure it's set as the default printer.
• Make sure the correct paper size and type are selected. 

Let me know if it helps! 

Take care, and have an amazing day!  

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Regards,