Won't print after changing cartridge

[Vlynn1]

I changed the black ink when it ran low. The printer now shows the black ink full. When I go to print -it acts & sounds like it's printing - the paper goes through the printer but nothing prints on the paper.

[Nal_NR]

Hi @Vlynn1,

Welcome to the HP Support Community. 

I'd like to help!

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product

If the issue persists, then please follow the steps mentioned in this document:

Hope this helps! Keep me posted. 

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