Won't print

[Jim32751]

To be honest I don't know why I ever buy HP printers, I have yet to own one that did not have issues. Current issue, Goes through all the motions of printing and all I get is blank pages. Print cartridges are new, have cleaned the heads several times, have aligned the heads several times still nothing. The only way I can get the printer work is to uninstall the printer then reinstall then I can get 1 printed page before it fails again. The last set of cartridges lasted long enough to print 4 pages before cleaning the heads and realigning along with 4 reinstalls drained the cartridges.

Any suggestions before I throw out the printer and replace with ANYTHING other than an HP?

[Kumar0307]

@Jim32751, Welcome to the HP Support Community!

I understand the printer is printing blank pages. I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

Make sure you have tried the steps mentioned in this document - No black ink, wrong colors, other print quality issues

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

If the issue persists, I'm afraid this could be a hardware issue with the printer. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!