Worst customer sevice

[cooltj]

Dear Sir/Mam,

I bought an HP printer with the following details.

Model: HP all-in-one Ink Tank 419 printer

My printer is out of warranty now. There are the following issues with my printer:

 1) Color is not getting printer properly (faded quality)

 2) Blue ink is not getting printed.

I am using the original HP ink that came in the printer package. I purchased my printer from the authorized HP dealers

I regularly print random pages so that ink flow is maintained such as Alignment pages, Color test quality pages.

I have called the service center near me (20km radius). Either they don't pick up my phone or they reject on-site service, i.e. Home service. Due to some unfortunate reasons, I cannot go outside the home for that long to get my printer fixed. I said I was ready to pay the visiting charges + repair and part cost. One service center was very rude when I talked to them. HP service center at Rajouri Garden accepted my visiting request on June 1 but they still had not sent till today.

When purchasing the printer I had 2 options HP and Epson printer.  I chose HP because of its great after sale and after-warranty services. But am very disappointed in it.

Please, resolve my issue.

Anticipating for a positive response.

Thanking you

Yours Sincerely

[Betty0610]

@cooltj

Welcome to the HP Support Community.

I'd be happy to help.

How are the copies coming out?

Try the steps from here: https://support.hp.com/in-en/product/hp-ink-tank-wireless-410-series/16180953/model/18160985/documen...

Let me know if this helps.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Thanks!

Have a great day!