-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Wrong Color Displacement

Create an account on the HP Community to personalize your profile and ask a question
08-02-2024 04:22 PM
I own 2 HP Color Laserjet CP4525dn with duplex unit included. Recently, the print quality for one printer has gone down a lot.
Color ink are not placed in correct positions compared to black ink and each color ink position is displaced in different ways. Not only that, there has been a constant pink line running along the paper. Again, I have already cleaned the transfer kit and cleared out any leftover ink.
I have tried replacing new ink cartridges, transfer kit, fuser kit, and fuser drive assembly but nothing seems to work.
Does anyone have a solution to these issues?
08-03-2024 11:18 AM
I replaced the old transfer belt with the good one from the other one. I also ran color calibration afterwards but the problem remains. I also used another transfer from a simplex model but it does not work either.