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Hello,

writing with tears because I bought the wrong ink at staples and was rejected for a exchange. I spent nearly $80 US dollars for the 2 pack I got a 63xl instead of 61. I’m a college student barely making it in NYC and was so sad I couldn’t print my assignments that are due tomorrow and can’t afford to buy the right ink. If anyone can help if any way please contact me! 

thank you in advance. Please help!!!

1 REPLY 1
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@Kiara13

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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