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‎01-04-2022 01:31 PM

HP Recommended
Product: Tango
Operating System: macOS 10.15 Catalina

Hello and happy new year! I simply want to know if you can use an extra-long (64XL) cartridge in a Tango printer. I need to replace but the ones I was sent through my instant ink program sent me the longer cartridges and they don't seem to fit my Tango. If this is really possible, how? And videos out there? 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2022 08:06 AM - edited ‎01-08-2022 08:07 AM

HP Recommended

Hi @Heidi16,

 

I'd like to help!

 

I understand you are unable to insert the instant ink cartridge into the printer.

 

Instant ink cartridges are 2XL cartridges and they should work on your printer.

 

if the cartridges do not fit in the printer, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎01-08-2022 08:06 AM - edited ‎01-08-2022 08:07 AM

HP Recommended

Hi @Heidi16,

 

I'd like to help!

 

I understand you are unable to insert the instant ink cartridge into the printer.

 

Instant ink cartridges are 2XL cartridges and they should work on your printer.

 

if the cartridges do not fit in the printer, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

1 person found this reply helpful
Was this reply helpful? Yes No
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