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‎03-24-2024 12:46 PM

HP Recommended
Product: HP Smart Tank 6001 All-in-One
Operating System: Microsoft Windows 11

I just bought the HP Smart Tank 6001 and when I print photos everything goes a bit yellowish.  I'd like to turn off Colour Management so I can allow Photoshop to control the colours to see if that helps.  If not, I'll be returning the printer.

 

 

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1 REPLY 1

‎03-27-2024 08:17 AM

HP Recommended

Hi @iregurl,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with the miss match on color prints on your Printer.

 

Make a color copy on the printer standalone and let me know if you have the same issue. (Place an original color document/image on the scanner glass and make a copy to confirm hardware is working fine)

 

A) Refer to the steps on this link to update the printer firmware.

 

B Kindly refer to the steps on this link to change the color print settings and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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