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‎09-25-2021 06:15 PM

HP Recommended
Product: HP 933 Ink
Operating System: Microsoft Windows 10 (64-bit)

The yellow ink on my Officejet 6700 is printing various shades of green. I've run the printhead cleaning, I've replaced the new cartridge w/another new cartridge, I've updated firmware, nothing works.

Category:
1 person had the same question
1 REPLY 1

‎09-28-2021 11:45 AM

HP Recommended

@bolla1967

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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