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‎04-21-2022 01:33 PM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer
Operating System: Microsoft Windows 11

I have an HP OfficeJet Pro, I have done multiple printhead cleanings and my blue is still streaking (even after changing ink cartridge). I have a business that I need the colors working properly for my labels, tags, invoices and business cards. How can this be fixed ASAP?

5 people had the same question
1 REPLY 1

‎04-24-2022 10:54 AM

HP Recommended

@mrslynn73

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Does the copy print out the same way? 

While While you respond to that, let's try these steps: Black or Color Ink Not Printing, Other Print Quality Issues by the end of the article you will be able to isolate the issue.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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