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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- are we obligated to buy Ink from HO when we own an HP printe...

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01-26-2025 10:49 AM
I purchase the ink from amazon for cost reasons. Today HP sent me an email indicating " your last chance to replace the current cartridge with Original HP ink before you lose access to HP+ benefits" am I obligated to purchase cartridges from them if i own an HP printer?
01-26-2025 11:00 AM - edited 01-26-2025 11:00 AM
I do not have an instant ink printer. My understanding is that if you run out of ink, or cancel your subscription, you can use genuine Hewlett Packard cartridges either original or refilled. They must have an HP chip in the cartridge.
While HP Instant Ink printers can be used with no subscription, select HP Plus "+" printers may require a subscription to operate.
Instant Ink account management
Solve Instant Ink cartridge and printer problems
Instant Ink shipment questions
Fixing Instant Ink cartridge errors
Enrolling in HP Instant Ink
Cancel your ink account
HP printers - Fixing Instant Ink enrollment error codes (HP Smart app)
HP printer ink cartridge issues including 'Incompatible', 'Missing', 'Failure' and enrollment errors
Check HP printer ink or toner levels
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