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Hi everyone, I need help please at the time I was printing a job on Hp latex 360 the black strip which cause the movement of the head broke ,after replacing it the magenta head start to misbehave(for each artwork which contain magenta color the  is band horizontal white line appears). I have attached an attachment please anyone who knows the cause and solution.PXL_20240403_115623611.jpgPXL_20240403_115333685.jpg

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