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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- blocking non-hp cartridges

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12-11-2021 11:39 AM
hello, since the software update of my jet pro m 281 laser printer on 12/07/2021, it has blocked the use of non-Hp * cartridges. given the number of messages, I am not the only one concerned: when will HP unblock the situation, should we file a complaint for planned obsolescence? thank you
12-13-2021 05:25 PM
This is the equivalent of Ford or GM requiring you to use only their oil in your car or it won't run. Void the warranty if you want. Charge more for the printer originally. I just don't think it's right to charge so much more for HP cartridges and not allow any other toner. I am a very small user, and I am finding it cheaper to toss the printer and buy another during the Christmas sales.
12-28-2021 02:58 PM
your expert answer is absolutely useless and especially not to find a correct solution:
1 / on my printer model we cannot downgrade the firmware.
2 / What industrial property on ink or toner?
HP is acting like a dishonest company through abuse of dominance and I am still awaiting a formal response from them.