bought a demo printer; no box, so no starter print cartridges

[shem7]

I bought a Demo printer from a Staples going out of business. There is no box, so there are no starter cartridges. Now what?

[Raj_05 · Accepted solution]

Hi @shem7,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you purchased the HP ENVY Inspire 7955e All-in-One Printer without starter cartridges, you can still get the printer up and running by following these steps.

• Purchase new cartridges: The printer uses HP 64 ink cartridges (Standard or XL versions). You can purchase them from most office supply stores, online retailers like Amazon, or directly from HP. Make sure to buy both the black and tri-color cartridges if both are missing.
• Bypass Setup Cartridges: Some HP printers require special "setup" cartridges for the initial setup. 
• Set up the printer: Once you have the ink cartridges, install them, and follow the standard setup process using the printer control panel or the HP Smart app on your computer or smartphone.
• Register for HP Instant Ink: If you plan to use HP's Instant Ink subscription service, you can sign up after setting up the printer. You can also choose to opt-out and buy cartridges as needed.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support