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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- bought the wrong ink cartridge -- 952 instead of 962

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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11-15-2022 05:35 PM
Hello,
I recently bought the HP 952XL ink cartridges from Costco in error - I should have bought the 962XL ... I did not realize this until after I had already opened the box and Costco will not accept the return since this is opened. I did not notice until I started trying to put the cartridge in the printer and it would not fit... even then I did not notice when comparing the two.
My PARTNER pointed out to me the 5 / 6 difference - anything I can do? The cartridges are visibly not used, the ink 'seal' is still white and not damaged.
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