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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- bought used HP envy 6000e can I use a free trial with the ca...

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07-09-2024 04:00 PM
I bought a HP 6000e used. It has ink cartridges in it. They say instant ink on them and I am receiving an EO error signal. Upon much troubleshooting diagnostics and research a couple hours worth, I found out about the instant ink program and how it will only allow your ink cartridges to work if you are currently enrolled in the subscription is there a free trial that I can sign up for and begin to use the printer with the ink cartridges that are already in it so I don't have to wait for new ones to arrive or go by new ones.
07-10-2024 11:34 AM
Hi @Mikesesno812,
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, I have sent out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.