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Locked

‎06-28-2024 04:30 AM

HP Recommended
Product: HP Instant Ink
Operating System: Microsoft Windows 11

I have instant Ink and I received my refills a couple of months ago.  I just tried to print in black and its all faded.  When I look into the settings it says that black is ok, and for color it says "very low, replace soon". Does that mean I can replace the color ink now?

Misty Bear
Category:
1 REPLY 1

‎06-30-2024 05:56 AM

HP Recommended

Hi @MistyBear75,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Yes, you can replace the color ink cartridge now. Even if your printer indicates that the black ink is okay, a low color ink level can sometimes affect print quality. Replacing the color cartridge may improve your overall print quality, including black prints. If the problem persists after replacing the cartridge, consider running a printhead cleaning cycle.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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