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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- can't get printer to print after canceling the instant ink s...

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05-01-2025 11:34 AM - edited 05-01-2025 11:35 AM
The instant ink service may be the worse thing ever created by HP. First of all, they don't send you the ink when you run out so then when you need to print something really fast, you find out, you can't print. If you install an HP cartridge that isn't instant ink, it still doesn't work. I canceled my instant ink subscription, threw away all the instant ink cartridges I had, installed a regular HP cartridge and it still doesn't work. I really hate HP for messing up my life so much with this stupid cartridge stuff. I guess now I should throw out the printer entirely and buy a brother printer. **bleep**, I'm really mad about this.
05-02-2025 12:38 PM
@rasburycutler, Welcome to the HP Support Community! We're thrilled to have you on board!
Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial number and product number with us via private message?
Need help finding your product number? No worries! Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
Now, let's dive into the issue! We understand that you have cancelled the instant ink subscription and replaced them with standard HP cartridges.
Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it!
We're all ears!
Regards,
Max3Aj