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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy 7830

how do I get past the setup cartridges window, should it really be this hard in 2021

3 REPLIES 3
HP Recommended

@dan4272

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

HP Recommended

Hepp.

 

The same is true for me. The printer was sold to me without these cartridges. 

HP Recommended

@Rikssenteret

 

Welcome to the HP Support Community.

 

Which Printer do you have?

 

Let us know! Thanks 🙂


I am an HP Employee

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