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‎04-06-2025 10:27 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I forgot how to lift theglass up in order to change the ink Cartridges

3 REPLIES 3

‎04-07-2025 12:19 PM

HP Recommended

Hi @Chrissy2,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎04-07-2025 04:17 PM

HP Recommended

I figured out how to lift the glass...duh it was easy!!   

Thank you for your response

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‎04-10-2025 08:19 AM

HP Recommended

Hi @Chrissy2,

 

Glad that you figured it out.

 

If you need help with anything else, let me know.

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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