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‎06-26-2024 11:34 AM

HP Recommended

my printer showing cartridge problem even after i changed them all

Category:
1 REPLY 1

‎06-28-2024 04:47 AM

HP Recommended

Hi @fanfanjn,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the cartridge. 

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, you may refer to this document and see if that helps. 

 

Also, update the firmware if available for your current OS. Click here

 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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