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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- cartridge reinstall issues in my printer hp smart tank 530

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08-07-2022 07:25 AM
my printer already installed proper correct process. But before print screen show that "cartridge re-install" and next printing cancel. Why this problem again and again?
08-10-2022 01:18 PM
@Babu82_
Welcome to the HP Support Community.
Let's try to reset the Printer here:
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try connecting the Printer to a different wall outlet directly.
Also, try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee