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Buongiorno, io posseggo due stampanti, una monta cartucce 301, l' altra piu recente 305.

20 gg fa mi sono recato presso media word e ho acquistato la serie colore e nero del 301.

Il colore lo ha accettato, il nero non lo ha riconosciuto.

Pensando ad un errore o difetto della cartuccia, sono andato ad acquistarne una di nuova, stesso problema, non la riconosce.

Se non bastasse ho esaurito il nero della 305, acquistato a media word, stesso problema, la stampante non lo riconosce.

Capisco la vecchia stampante, ma quella al primo cambio di cartucce, no......

Che sta succedendo ? cosa posso fare ? devo lavorare e non posso stare senza stampante, e ho pure 3 cartucce costose che non funzionano.

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Hi @luigi1958 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
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