clean printer head

[signshopgirl]

i need the printer head cleaned

[Sneha_01]

Hi @signshopgirl 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Cleaning the print head of your HP printer can help improve print quality, especially if you're experiencing issues like streaks or faded prints. Here’s how to clean the print head:

Method 1: Use Printer's Built-in Cleaning Function

Access the Printer Menu:

• On your printer, navigate to the setup or maintenance menu.

Select Print Head Cleaning:

• Look for an option that says Tools, Maintenance, or Printer Maintenance.
• Choose Clean Print Head or Print Head Cleaning.

Follow the Prompts:

• Follow the on-screen instructions to complete the cleaning process. This may take a few minutes.

Print a Test Page:

• After cleaning, print a test page to check if the print quality has improved.

Method 2: Manual Cleaning

If the built-in cleaning does not resolve the issue, you can manually clean the print head:

Gather Supplies:

• Lint-free cloth or paper towels
• Distilled water or isopropyl alcohol (preferably 90% or higher)
• A small bowl or dish

Turn Off the Printer:

• Power off your printer and unplug it from the wall.

Remove the Ink Cartridges:

• Open the printer access door and carefully remove the ink cartridges. Set them aside on a clean surface.

Access the Print Head:

• Depending on your printer model, you may need to remove the print head assembly.

Clean the Print Head:

• Dampen a lint-free cloth or paper towel with distilled water or isopropyl alcohol.
• Gently wipe the nozzles of the print head. Avoid touching the electrical contacts.

Soak the Print Head (if necessary):

• If the nozzles are particularly clogged, you can soak the print head in a shallow dish of distilled water or alcohol for about 5-10 minutes.

Dry and Reassemble:

• After cleaning, let the print head dry completely.
• Reinstall the print head and ink cartridges, close the access door, and plug the printer back in.

Run a Test Print:

• Power on your printer and run a test print to check the print quality.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support