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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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What happens if you only load one sheet of paper? I could be a sticking pickup solenoid that is causing an extra page to feed which then forces the printer to run a cleaning cycle because of the perceived feed error. Worn pickup rollers can also cause a problem.
Including the model number of your printer would allow a more directed answer.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
What happens if you only load one sheet of paper? I could be a sticking pickup solenoid that is causing an extra page to feed which then forces the printer to run a cleaning cycle because of the perceived feed error. Worn pickup rollers can also cause a problem.
Including the model number of your printer would allow a more directed answer.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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