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‎10-19-2021 03:49 PM

HP Recommended
Product: officejet pro 8600
Operating System: Microsoft Windows 10 (64-bit)

I got a cyan print cartridge empty error.   Bought a new 951XL cartridge and installed it.   Then got a cyan cartridge failed error.   Took it back and got a new cyan cartridge and installed it  Same fail error.  Took out the head, cleaned all contacts, inside and out.   Bought a print head cleaner and flushed out the cyan ink in the head.  Installed cartridge and still have failed error message.   Not sure what to try now.

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1 person had the same question
1 REPLY 1

‎10-20-2021 10:35 AM

HP Recommended

Your printhead failed.




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