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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- defective ink cartridge

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01-07-2024 01:26 AM
Product: HP ENVY 5642 e-All-in-One Printer
I bought an HP ink cartridge 62 2 pack at Walmart for my printer but the black cartridge is giving me a cartridge error. Walmart won't take it back. How can I get a warranty or replacement for this cartridge?
1 REPLY 1
01-07-2024 02:36 AM
If the seller sold you a defective product the seller must accept it back. I am like 99% sure that their action of refusing to accept the defective product they sold is against the law.
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