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‎09-10-2021 04:21 PM

HP Recommended
Product: deskjet 3522
Operating System: Microsoft Windows 10 (64-bit)

I bought some new cartridges for my deskjet 3522 printer and now it says to use the setup cartridges that I no longer have.  Can we disable the setup cartridges like I have seen on other posts?

Category:
1 REPLY 1

‎09-11-2021 08:39 AM

HP Recommended

@rkelly1950, Welcome to the HP Support Community! I’m here to help.

 

I understand you do not have the setup ink cartridges. However, I'm afraid there is no option available to perform a reset on this model printer.

 

Please reach out to the HP Technical Support team in your region for further assistance or service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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