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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- door to printer will not open to change ink cartridge

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12-27-2020 07:33 AM
i cannot open the door on my hp envy 6022 printer to change ink cartridge, which i have not had a problem with before. it is less than 3 months old, HELP
thanks in anticipation!
Solved! Go to Solution.
Accepted Solutions
01-11-2021 11:45 AM
Welcome to the HP support community.
Check if something is blocking the access door to open.
If not, apply some force and try to open the cartridge access door.
Refer page number 59 in this user guide for steps to open the access door and replace the cartridges:- Click here
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
01-11-2021 11:45 AM
Welcome to the HP support community.
Check if something is blocking the access door to open.
If not, apply some force and try to open the cartridge access door.
Refer page number 59 in this user guide for steps to open the access door and replace the cartridges:- Click here
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
01-12-2021 11:52 AM
No I had solved the problem when reading HP problems with printer, so sorry to disappoint you! I had already solved the problem before your post! But didn't know how to put it out to the community! Thanks anyway for your time.