duplicate image at the bottom of the page

[lhyn2024]

duplicate image at the bottom of the page

[A_Gayathri]

Hi @lhyn2024,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing a duplicate image at the bottom of the page with your HP Color Laser 150a printer, here are a few troubleshooting steps you can try:

Check for Print Head or Toner Issues:

• Ensure that the toner cartridges are installed correctly and are not damaged.
• Remove and reinstall the toner cartridges to make sure they are seated properly.

Inspect the Drum Unit:

• The drum unit can sometimes cause duplicate images if it's dirty or damaged. Check the drum for any visible issues and clean it gently if needed.

Check for Paper Jams:

• Inspect the paper path for any obstructions or jams that could be causing the issue.

Update Printer Firmware:  Update the firmware on an HP printer

• Check the HP website for any firmware updates for your printer and install them if available.

Adjust Print Settings:

• Sometimes, incorrect print settings can cause issues. Ensure your print settings are correctly configured in the printer driver or print software.

Perform a Printer Reset:

• Try resetting the printer to its factory settings. This can often resolve various printing issues.

Test with Different Software:

• Try printing from a different application to see if the issue persists. Sometimes, the problem could be related to the specific software you're using.

Refer to this document: HP Color Laser 150 Printer series User manual 

HP Color Laser 150 Printers - Fixing Poor Print Quality 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.