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‎03-04-2024 11:14 AM

HP Recommended

I’m trying to load an ink cartridge and the printer is telling me to enroll in Instant Ink, before i can use the cartridge. I called HP and unenrolled in that program a long time ago. I’ve been installing new ink cartridges since, without a problem. What’s new?

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1 REPLY 1

‎03-04-2024 11:30 AM

HP Recommended

Please read this post and then provide some details.  What printer model? What is the cartridge number?  Is the cartridge an HP or a third party?

 

If the cartridge is an HP Instant Ink cartridge (or a refilled third-party cartridge that was originally an HP Instant Ink cartridge) it can only be used if the printer has a current enrollment in the HP Instant Ink program.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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