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‎07-15-2024 04:09 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi guys, I run out of ink and wanted to change the cartridge. Got 1 from the market which should be compatible. Well, it is not. Now not only that the printer is not recognising the other cartridge but stopped working with the original cartridge too. It gives me error 75 although there is no paper in the printer, no jam  nothing. When I insert the new off market cartridge it gives me error 61. 

 

What is your advised

 

Thank you

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