error code 0xb8d9a066

[TS1896811]

what is error code 0xb8d9a066?

[Raj_05]

Hi @TS1896811,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Error code 0xb8d9a066 on an HP printer typically indicates a problem with the printer's internal firmware or software. Here’s how you can troubleshoot this issue.

• Restart the Printer: Turn off the printer, wait for about 30 seconds, and then turn it back on. Sometimes, a simple restart can resolve temporary errors.
• Update Firmware: Ensure that your printer has the latest firmware installed. You can usually update the firmware through the printer’s control panel or via the HP website. Updating the firmware can fix bugs and improve printer performance.
• Check for Paper Jams or Obstructions: Even if the error code doesn’t explicitly mention a paper jam, it’s a good practice to check for any stuck paper or other physical obstructions inside the printer. Clearing these can resolve many printer errors.
• Reset the Printer: Resetting the printer to its factory settings might help clear the error. This process usually involves navigating through the printer’s menu options or pressing a combination of buttons on the printer.
• Check Ink Cartridges: Ensure that all ink cartridges are properly installed and have sufficient ink. Sometimes, errors can occur if an ink cartridge is incorrectly seated or low on ink.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support