error message this printer is not designed to use continuous ink systems

[wayneba]

I have an error message - this printer is not designed to use continuous ink systems

[Raj_05]

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[Raj_05]

Hi @wayneba,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like your HP Officejet Pro 9015e is displaying an error message indicating that it's not compatible with continuous ink systems. Continuous ink systems are third-party systems that supply ink to the printer continuously, usually through external tanks rather than traditional cartridges. HP printers often have mechanisms in place to prevent the use of third-party accessories like continuous ink systems.

Here are a few steps you can take to address this issue:

• Check Compatibility: Ensure that the continuous ink system you're trying to use is indeed compatible with the HP Officejet Pro 9015e. Sometimes, certain models or versions of printers may have specific compatibility requirements.
• Reset the Printer: Try resetting the printer to its factory settings. This might clear any error messages related to incompatible accessories.
• Update Firmware: Check if there are any firmware updates available for your printer. Sometimes, HP releases updates that address compatibility issues or bugs.
• Consider Alternative Ink Options: If continuous ink systems are not compatible, you might explore other options such as using genuine HP ink cartridges or compatible ink cartridges that are designed to work with your printer model.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support