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‎04-05-2023 09:45 AM

HP Recommended
Product: HP Officejet 6700 Premium e-All-in-One Printer - H711n
Operating System: Microsoft Windows 10 (32-bit)

Error comes up failed printhead

Category:
1 REPLY 1

‎04-09-2023 06:46 PM

HP Recommended

Hi @Donna1394,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

If you are experiencing a failed printhead on your HP Officejet 6700 all-in-one printer, here are some steps you can take.

 

  • Clean the printhead: Sometimes, the printhead may get clogged with dried ink, which can cause printing problems. You can try cleaning the printhead using the printer's built-in cleaning feature. Refer to your printer's user manual for instructions on how to clean the printhead.
  • Replace the printhead: If cleaning the printhead doesn't fix the issue, you may need to replace it. You can purchase a replacement printhead from HP or a third-party supplier. Refer to your printer's user manual for instructions on how to replace the printhead.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
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