I have recently tried to replace one of the toner cartrides n my M254dw printer and I keep getting a 'supply error' message. I have been told that I need to uninstall the october 2020 update as this is causing problems with compatible cartridges.
I was given a link to a June20 20 update but no matter how I try I cannot roll the software back.
Can anyone please help. I now have two new printer cartridges that are useless and a printer thats a brick
We will have to downgrade the printer firmware to resolve this issue.
I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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