first onn cartridge works, but 2nd and 3rd will not work

[guinn1]

my first onn ink cartridge worked fine.  second one will not.  Printer just blinks.  Put first cartridge back in and it works.  Tried a third  onn cartridge and it is same as second.  Put the first onn cartridge in and it still works. I have multiple ideas.  Did they make a change in the onn cartridges, so that later ones don't work?  Did Walmart get a whole batch of bad onn cartridges?  Is there anything to do?

[Sneha_01]

Hi @guinn1 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 It seems like you're experiencing an issue with your printer cartridges. We always recommend using genuine HP ink cartridges.

I see that you have an issue using non-HP ink cartridges on your printer.

 Please refer to the below links for more information related to your issue.

 https://support.hp.com/us-en/document/ish_1692853-70737-16

 https://support.hp.com/hk-en/document/c05308850

 https://support.hp.com/us-en/document/ish_7470520-7449625-16?

 If you are using generic or Non HP ink cartridges and the above links do not help. You will have to contact the generic ink cartridge manufacturer to assist you further with it or you will have to use genuine HP ink cartridges to resume printing.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support